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Hash Ticket (Deposit USDT)

Setup

  • Hash ticket come from whatsapp as an incoming message on specific chat.
  • To enable creation of Hash tickets in sepcific chat, just enable is hash ticketing system enabled option in chat settings.

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Creation

  • Come from whatsapp as an incoming message.
  • The incomming message considered as hash_ticket if it's containing a hash.
TRC20

Entity: Sechelles

Account Number:3540244

Name: Chunhai Gu

Amount: 30,000

Hash:e516c79e1b9a7f7aca471404183f54e238f5ac54ddc10c5388ff6a6a30c9c731

Validation

This message subject to couple of checks:

  • Missed value check: Fails if one of those attributes missed (entity, account number, name, amount).
  • Duplication check: Fails if one of those attributes duplicated (hash, entity, account number, name, amount).
  • Invalid hash check: Fails if the hash is invalid.
  • Invalid amount check: Fails if the hash is valid but the amount passed in the message not match the amount of the transaction.

  • Invalid entity check: Fails if the entity value not one of the operating unit shortcuts.

  • To enable validation messages, you have to enable is direct hash execution enabled option in chat settings.

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Process

Approve

After pass all checks, the ticket will be routed to specific employees to process it based on routing system.

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Four things to mention here:

  1. The ticket has not RF yet.
  2. Fields like (name, account number) can be edited.
  3. Confirm the field value at the end.
  4. After confirm all editable fields a new button will appear say "Approve & Send", click it to approve the ticket.

When approve the ticket, the approve handler specified for this type of tickets (hash_ticket) will run.

Approve handler of hash_ticket contain these steps:

  1. Send ticket to odoo and get an RF.
  2. Redirect it to custom chats with custom template based on routing system.
  3. Reply on the original hash message with a report like that
RF/37042
🔴🔴🔴
Seychelles
USDT
30,000.00

Apply

The ticket can be applied from the ticketing page by the employee.

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Or by reply on the ticket report with the word applied

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Direct Execution

  • You can setup specific chat to execute hash tickets directly (auto approve & apply) by enable is direct hash execution enabled option in chat settings.

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!!! warning Notice that you have to turn off the is hash ticketing system enabled option when you use direct execution.